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Frequently asked questions about heat pumps

1. What is a heat pump and how does it work?

A heat pump is a device that transfers heat from a place with a low temperature to a place with a higher temperature, similar to the inverse of a refrigerator. It works on the principles of thermodynamics, where a coolant is used to transport heat from one place to another. The coolant is heated in a closed circuit and evaporates at a low temperature outside. The vapour is then compressed by a compressor, which increases its temperature. This hot vapour is led to the indoor unit, where the heat is transferred to the heating system of the house (for example underfloor heating or radiators). The coolant then condenses and the process is repeated

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2. Why is a heat pump sustainable?

Heat pumps are one of the most environmentally friendly ways to heat a home. Unlike traditional heating systems that burn fossil fuels, heat pumps use renewable energy sources such as the outside air, the ground or water to extract heat. This process has a much lower CO2 emission. When a heat pump is powered by electricity from renewable sources (such as solar panels), it can operate almost completely CO2 neutral. In addition, depending on the type and efficiency, a heat pump can deliver up to three times more energy than it consumes

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3. Is my home suitable for a heat pump?

The suitability of your home for a heat pump depends on various factors:

  • Insulation: Well-insulated homes are ideal for heat pumps because they lose less heat. This means that the efficiency of the heat pump is higher, which leads to lower energy costs.
  • Heating system: Houses with low-temperature systems such as underfloor heating are most suitable for heat pumps, because these systems operate with a lower water temperature.
  • Surface area and volume: A larger home may require a more powerful heat pump to provide sufficient heat.
  • Type of home: Newer homes are often better suited for heat pumps than older homes, which often require additional insulation to perform optimally

4. What are the costs of a heat pump?

The cost of a heat pump varies depending on the type, size of the system and complexity of the installation:

  • Hybrid heat pump: This is a combination of a heat pump and a traditional central heating boiler. The price is usually between €4,500 and €8,000.
  • All-electric heat pump: This system runs entirely on electricity and has a higher initial investment, usually between €8,000 and €15,000 depending on the size of the home and the technology chosen (air-to-water, ground-to-water, etc.).
  • Installation costs: This can vary from a few hundred to a few thousand euros, depending on the complexity and modifications to your existing heating system.
  • Subsidies: In many countries and regions there are subsidies and tax benefits that help to reduce the initial costs. For example, the ISDE (Investment subsidy sustainable energy) in the Netherlands, which can cover part of the costs

5. How much noise does a heat pump make?

The noise level of a heat pump varies depending on the type and quality of the system. On average, a heat pump produces between 30 and 60 decibels of noise, which is comparable to a normal conversation temperature to the noise of a refrigerator. Modern heat pumps are designed to be quieter, with extra sound insulation and technical improvements such as low-noise compressors. The outdoor unit should be strategically placed to minimize disturbance to neighbors and residents. Special soundproofing enclosures and vibration dampers are also available to reduce noise levels.

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6. What is the lifespan of a heat pump?

A well-maintained heat pump usually has a lifespan of 15 to 20 years. However, the lifespan can be up to 25 or even 30 years with the right maintenance. This depends on various factors, such as the quality of the installation, the environmental conditions and how well the heat pump is maintained. Regular maintenance, such as cleaning filters, checking the compressor and inspecting pipes and connections, contributes to a longer lifespan

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7. What should I take into account during installation?

When installing a heat pump, there are several considerations:

  • Outdoor Unit Location: Ensure the outdoor unit is not placed near bedrooms or other noise-sensitive areas to minimize nuisance.
  • Existing heating systems: For seamless integration, you may need to modify existing radiators or pipework to work with a heat pump that operates at a lower water temperature.
  • Electricity supply: Check whether your electrical installation is suitable to support a heat pump of sufficient capacity.
  • Professional installation: It is crucial to choose a certified installer to ensure that the heat pump is installed correctly and efficiently

8. What are the different types of heat pumps?

There are different types of heat pumps, depending on the source of the heat:

  • Air-to-water heat pumps : These extract heat from the outside air and transfer it to the water circulating through your heating system. They are relatively easy to install and suitable for most homes, but their efficiency can decrease in very low outside temperatures.
  • Air-to-air heat pumps : These heat pumps heat the air in a room and are ideal for homes that do not have a central heating system. They can also be used for cooling in the summer.
  • Ground-water heat pumps : These extract heat from the ground through a system of pipes placed in the ground. They are more efficient than air-to-water heat pumps, especially in cold climates, but require a larger initial investment and space for installation.
  • Water-to-water heat pumps : These extract heat from a nearby water source, such as a lake or river. They are very efficient, but the availability of a suitable water source is necessary.

9. How much energy do you save with a heat pump?

The savings you can achieve with a heat pump depend on its efficiency (COP, or Coefficient of Performance) and the type of system you have. The COP indicates how many units of energy a heat pump can move for every unit of electrical energy consumed. For example, a COP of 4 means that you get 4 units of heat for every 1 unit of electricity you use. This can result in a saving of 30-50% on your energy costs, especially if you are replacing an older boiler

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10. What are the advantages of combining a heat pump with solar panels?

Combining a heat pump with solar panels offers double benefits:

  • Reduced energy costs : The solar energy generated by your solar panels can be used to power the heat pump, resulting in significant savings on your energy bill.
  • Sustainability : This system makes your home virtually energy neutral, which means a significant reduction in your CO2 emissions.
  • Energy independence : By producing your own energy, you are less dependent on the electricity grid and fluctuations in energy costs
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11. What are the disadvantages of a heat pump?

Although heat pumps have many advantages, there are also disadvantages to consider:

  • High initial costs : Purchase and installation costs can be high, especially for systems such as ground-water heat pumps.
  • Space requirement : Some systems, such as the ground-water heat pump, require a lot of space for installation of the pipes in the ground.
  • Noise : Although modern heat pumps are quieter, older models can cause noise pollution, especially in residential areas.
  • Efficiency in extreme cold : Air-to-water heat pumps may be less efficient at very low outside temperatures, which may require additional heating

12. How does maintenance of a heat pump work?

Maintenance of a heat pump is essential to maximize the lifespan and efficiency of the system. This includes:

  • Regular inspection of the outdoor unit : Cleaning the air filters and checking for dirt and blockages.
  • Checking the coolant : Make sure the coolant is at the correct level and that there are no leaks.
  • Inspection of electrical components : Check the wiring and electrical components to avoid safety problems.
  • Annual maintenance by a professional : Have a qualified technician inspect and service your heat pump annually.

13. What are subsidies and financial support for heat pumps?

Many countries and regions offer subsidies and financial support for the installation of heat pumps to promote sustainable energy. In the Netherlands, for example, you can benefit from the ISDE subsidy (Investment subsidy sustainable energy). This can mean a significant reduction in the purchase costs, depending on the type of heat pump and the specific conditions

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14. How does the location of my home affect the effectiveness of a heat pump?

Location plays an important role in the effectiveness of a heat pump. In areas with a temperate climate, a heat pump is often very efficient, because the outside temperatures are not extremely low. In cold regions, it may be necessary to install a hybrid system that works together with a central heating boiler to ensure sufficient heat at extremely low temperatures

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15. What are the best practices for optimizing the efficiency of a heat pump?

To maximize the efficiency of a heat pump, you can take the following measures:

  • Improve your home's insulation : Make sure your home is well insulated to minimize heat loss.
  • Use a smart thermostat : This helps to control the heating more efficiently and save energy costs.
  • Optimize temperature settings : Set the temperature of your heat pump to a level that best suits the outdoor weather conditions.
  • Use an underfloor heating system : This type of heating works well with heat pumps because it operates at a lower water temperature than radiators

16. What is the difference between a heat pump and a traditional central heating boiler?

Heat pumps use electricity to move heat from an external source (air, water or ground), while a boiler burns fossil fuels (such as gas or oil) to generate heat. A heat pump is much more energy efficient and environmentally friendly, especially when combined with renewable energy sources such as solar panels. A boiler usually has higher operating costs and a larger carbon footprint. Heat pumps can also cool, while boilers cannot

17. What are the different applications of heat pumps?

Heat pumps can be used in different ways, depending on the type and installation:

  • Residential heating : The most common application, where the heat pump is used to heat a home.
  • Cooling homes : Many heat pumps can also serve as air conditioners, especially air-to-air systems.
  • Heating shower water and sanitary facilities : Some systems can also heat water for domestic use.
  • Pool Heating : Heat pumps can be adapted to heat swimming pools efficiently, saving energy compared to traditional electric heaters
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18. What are the technical specifications of a heat pump?

The technical specifications of a heat pump include factors such as:

  • Coefficient of Performance (COP) : A measure of the efficiency of the heat pump. The higher the COP, the more efficient the pump.
  • SCOP (Seasonal Coefficient of Performance) : This gives a more realistic assessment of efficiency over an entire heating season.
  • Noise Level : Measured in decibels (dB), noise levels can range from 30 dB (like a whisper) to 60 dB (like a regular refrigerator).
  • Power and capacity : How much energy the heat pump can deliver, measured in kW. This determines its suitability for different home sizes and climates.

19. How do I choose the right heat pump for my home?

Choosing the right heat pump depends on several factors:

  • Type of home : Is your home well insulated or does it need extra insulation?
  • Living climate : In cold climates, a ground-water heat pump is often more efficient, while an air-water heat pump is more suitable for temperate climates.
  • Heating system : Choose a heat pump that is compatible with your existing heating system, for example underfloor heating versus radiators.
  • Budget and subsidies : Initial costs can be high, but subsidies can help make the investment more affordable

20. What are the environmental benefits of using heat pumps?

Heat pumps contribute to the reduction of CO2 emissions and the use of fossil fuels. Because they extract heat from renewable sources, they significantly reduce the ecological footprint of a home. By combining a heat pump with renewable energy such as solar energy, a home can be virtually energy neutral. This reduces the dependency on fossil fuels and supports the transition to a more sustainable energy supply.

21. What are the cost-benefit analyses of a heat pump?

The initial cost of a heat pump can be significant, but the long-term savings and benefits make it an attractive investment. On average, the payback period for a heat pump can be between 5 and 10 years, depending on energy costs and the subsidies available. Heat pumps are more energy efficient than traditional systems, which leads to lower energy costs. In combination with subsidies, the total payback period can be even shorter

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22. How can I maximize the lifespan of my heat pump?

To maximize the lifespan of your heat pump, you should perform regular maintenance, such as:

  • Cleaning filters : This prevents the system from working too hard and increases efficiency.
  • Check coolant : Make sure there are no leaks and the coolant is at the correct level.
  • Inspection of electrical components : Regularly check wiring and electrical components for wear.
  • Professional maintenance : Have a certified technician perform annual checks to optimize operation and detect problems early.

23. What are the latest innovations in heat pump technology?

Heat pump technology continues to evolve to become more efficient, quieter and more sustainable. New innovations include:

  • Improved compressor technology : This provides a higher COP and improved performance at lower outside temperatures.
  • Solar boiler integrated systems : Systems that use solar energy to minimize the energy consumption of the heat pump.
  • Smart thermostats and IoT integration : Connected devices that automatically adjust heat pump operation based on usage and weather conditions, leading to more efficient energy consumption.

24. What are the main trends in the heat pump industry?

Trends impacting the heat pump industry include:

  • Increase in hybrid systems : Combinations of heat pumps with traditional central heating boilers to maximise efficiency.
  • Renewable energy integration : The use of solar energy and other renewable sources to cover the energy needs of heat pumps.
  • Improved sound insulation : Quieter systems to meet the demands of residents in urban areas.
  • Policy changes and subsidies : More governments are encouraging the use of heat pumps by offering subsidies and tax benefits to accelerate the energy transition

25. What are the common misconceptions about heat pumps?

There are several misconceptions that can influence the decision-making process:

  • “Heat pumps are not effective in cold climates.” This is incorrect for modern systems that are designed to operate efficiently even in low temperatures.
  • “Heat pumps are too expensive.” While the initial costs can be high, the long-term savings are significant, especially with subsidies.
  • "A heat pump cannot cool." Many systems can both heat and cool, which contributes to a comfortable indoor climate all year round

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